Protection Program

Stop hunting. Post what you want to buy.

flips the marketplace around. You say what you're looking for, sellers who actually own it come to you, and every payment, message, and problem stays in one protected place.

Example wanted post

Canon EF 35mm f/1.4L II

Good or better. Boxed preferred. Willing to pay up to $1,100.

Offer from a verified seller$1,050 · ships in 2 days
Offer with authentication$1,120 · checked before payout
Local pickup offer$980 · confirm with pickup code

Illustration only. Seller proceeds stay pending until the order is delivered and the inspection period ends.

Four steps, start to finish

Step 1

Post what you want

Describe the item, the condition you'd accept, how many you need, and your budget.

Step 2

Sellers come to you

People who own the item send real photos, an honest condition report, and a price.

Step 3

Accept an offer

You review one clear summary of every term, then accept and pay in one step.

Step 4

Get it, check it, done

Inspect on arrival. If everything's right, the seller gets paid and the deal closes.

Protection that works both ways

Buying from someone who never planned to sell only works if both sides feel safe. Here's what that means in practice.

Buyers get what was described

Coverage for items that never arrive, arrive wrong, arrive damaged and undisclosed, or fail authentication.

Buyer protection

Sellers who follow the rules get paid

Support against false non-delivery claims, abusive returns, and unauthorized-payment disputes.

Seller protection

Shipping you can actually trace

Tracking on every shipment, signature and full-value coverage as the value goes up, and clear claim ownership.

Shipping protection

Problems have a real process

Report from the order page, upload evidence, get a decision — and one meaningful appeal if you disagree.

Disputes and appeals

Straight talk about what this is

A program, not insurance

The Protection Program is a contractual marketplace program with published limits and exclusions.

A payment hold, not escrow

Your payment is received and the seller's proceeds stay pending until the order completes.

Coverage has edges

Deadlines, evidence requirements, and category rules all apply. We publish every one of them.

Read the limits and exclusions